5 Things That You Can Do If Voicemail Is Not Working on Your Phone

Are you unable to use voicemail service on your smartphone? If yes, then you have come to the right place because today, we will teach you exactly how you can fix this problem using five simple tips.

Here’ how you can fix voicemail issues on your mobile.

Check Your Voicemail Settings

The first thing that you should do before doing anything else if you are unable to use voicemail service on your mobile is to check your mobile’s voicemail settings. These settings were updated when you inserted your purchased SIM card into your smartphone. However, these settings may have become corrupted or outdated due to which you might be facing trouble with your voicemail service on your mobile. To check your voicemail settings:

  1. Open your mobile’s “Phone” app.
  2. Next, click on the three-dots menu icon (located on the top-right).
  3. Now press the “settings” option to open the “Call Settings” menu.
  4. Next, tap on the “Voicemail” option.
  5. Now check if the correct network carrier is selected or not.
  6. Next, check if the correct voicemail number is mentioned in the “Voicemail number” section or not.
  7. Finally, check if your voicemail notifications are set up correctly or not.

Request for New Voicemail Settings

Sometimes we feel that our voicemail settings are correct, but in reality, they are not, which causes communication issues due to which you may not be able to use voicemail service on your mobile. However, we can solve this issue by requesting for new voicemail settings from our network carrier and updating our mobile’s old and outdated voicemail settings. To do this, you can visit your network carrier website and send an online request to receive your voicemail settings. You can also contact your network carrier directly through his customer support number and ask their representative to help you out.

Update Your Voicemail App

Sometimes you can face voicemail issues due to your voicemail app, especially if you are using a carrier-issued voicemail app on your mobile. However, you can solve this problem by updating your voicemail app. Why is this important? Because these updates fix the technical glitches of the app and improve its performance. But if you don’t update your app, you may face performance issues on the app. So, if you haven’t updated your voicemail app for a long time, then it is time that you update it.

Call and Check Your Carrier Voicemail Inbox

All network carriers provide a voicemail number that you can call to access/check your inbox (Voicemail inbox), and by calling this number, you can ensure that your voicemail inbox is active and is working correctly. However, if you are unable to access your inbox when you dial your voicemail number, then you are facing voicemail issues due to your network carrier, and you must contact your carrier to fix this issue. So, do call and check your voicemail inbox to see if this is the case.

Install a Third-Party Voicemail App on Your Mobile

Sometimes you might not be able to use voicemail services on your mobile if your carrier-issued voicemail app has a bug in it. But by installing a third-party voicemail app, you can overcome this issue and use voicemail service on your mobile without any problem. To find a third-party voicemail app, visit the Google Play Store and install a reliable voicemail app on your mobile. However, before installing any third-party voicemail app, ensure that it is compatible and supports your network carrier.


These are five things that you can do to fix voicemail issues on your mobile. So, make sure you use these tips if you cannot use voicemail service on your smartphone. These tips will surely help you out.

source :- https://tupalox.com/blog/5-things-that-you-can-do-if-voicemail-is-not-working-on-your-phone/

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