After Applying For CSP, What Does The Retailer Get?


The process to CSP apply can be long and arduous and depending on who you ask it can have various outcomes that all affect what the retailer gets in return once they have been accepted into the CSP program. In this article, let’s see what is next after the approval on CSP registration.

Association With State Bank Of India

The State Bank of India (SBI) is one of the largest banks in India and offers a wide range of products and services to its customers. One of these products is the Customer Service Point (CSP), which is a point-of-sale terminal that allows retailers to accept card payments from their customers.

SBI Software, User Id And Password

SBI software is a computer program that helps businesses manage their customer service and support. After CSP apply online, retailers will receive a user ID and password that will give them access to the SBI software. With this software, retailers can track customer service requests, view customer service reports, and create new customer service processes. Additionally, the SBI software can help retailers improve their customer service by providing feedback and recommendations on how to better serve their customers.

Biometric Reader & Software For Electronic Thumb Impression

A CSP is a machine that captures and stores biometric data of an individual. This data can be used for identity verification and authentication purposes. The machine comes with a biometric reader and software that takes a thumb impression of the person.

Web Software To Operate Different Service (Recharge/Billing/Travel Solution)

After applying for a CSP, retailers will receive a web software that they can use to operate different services, such as recharge, billing, and travel solutions. This software will help them streamline their customer service operations and provide a better experience for their customers.

Authorization Certificate of CSP

Applying for a CSP and paying CSP registration fee is the first step in becoming a certified retailer. After your application is approved, you will receive an authorization certificate. This certificate allows you to access the CSP program and receive marketing and support benefits. In order to keep your certification active, you must maintain a high level of customer service and participate in regular training.

Web + SBI Banners

You’ll be able to create web banners and ads that link to your SBI storefront. You’ll also be able to use SBI’s customer service team to help answer any questions potential customers may have.

Logo/Stickers/Leaflets/Contact Matrix

The first thing a retailer gets after applying for a CSP is a logo. This logo can be used on any marketing materials, such as stickers and leaflets. The retailer also gets a contact matrix, which includes the names and contact information of all the people who will be working on their account.

Commission Structure

As a CSP retailer, you’ll be able to offer your customers a variety of commission structures. You can choose to offer a flat rate per transaction, a percentage of the total sale, or a combination of both. You’ll also have the ability to offer different commission rates for different types of products and services. With this flexibility, you can tailor your commission structure to fit your business model and attract more customers.

The author of this article is a blogger and expert in CSP apply. In this article, he discusses after applying for CSP, what the retailer gets. To learn more, visit

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