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We’ve all been there. We search for new phone offers on eCommerce sites like Amazon and click on a mid-priced model to learn more. The picture appears to be just what you’re looking for, and the description is exactly what you require—but hold your horses! What exactly is going on here? I seem to have […]
The hotel industry is quintessentially customer-facing, primarily focusing on bettering the customer experience. With this guest-first approach, hoteliers have started switching to a more integrated, flexible, and seamless cloud-based hotel management software from age-old legacy systems. Gone are the days when hotels took down bookings on excel sheets, and customers were guided throughout their stay […]
Hotels to Attract Guests – The travel industry is recovering from the onslaught of the pandemic years. Along with travel, the hospitality sector is also seeing an increase in the number of guests that are traveling for business or personal reasons. Hotels need to keep an eye on the travel trends to make sure that […]
The modern hospitality world is a highly competitive place. Hotel owners need to do everything in their power to make their property stand out from their competitors. One of the key reasons why hotels lose business is because they rely on third party solutions for reservations. The moment a prospective guest hits an error in […]
The hotel reservation system has become increasingly popular worldwide to facilitate bookings and deliver enhanced customer service. Often integrated with the hotel property management software, the hotel reservation system enables guests to book their stays directly with the hotel, with no intermediaries involved. In this blog, we will learn about the hotel reservation system and […]
The diversity of India makes it one of the most interesting holiday destinations in the world. With the tourism industry picking up the pieces after the pandemic years, the hotel managers of Indian hotel properties need to ensure their hotels are ready to face the rush of incoming tourists. Hoteliers also need to keep in […]
It’s highly likely that customers who stay at your hotel or other lodging facilities will post reviews of it online for everyone to see. Because of this, managing your hotel’s online reputation is crucial for boosting sales and revenues. It all comes down to how you engage with past guests and how you gain the […]
The hospitality industry is truly in a new phase of competition and business now. The pandemic years acted as a much-needed change that forced many hoteliers to take another look at the way they conducted business. Managers became more keen to use technology for managing their teams, interacting with the guests, and increasing their profits. […]
The recent years have seen a downfall in the number of staff available for hotels. While employee retention rates have always been low in the hospitality industry, the pandemic years pushed those numbers down even further. According to statistics provided by the U.S. Bureau of Labor Statistics, there has been a 16% decline in accommodation […]
When contemplating hotel technology in general, there is frequently a feeling of dread. Technology can undoubtedly seem complicated, expensive, and challenging to master. It’s normal to be wary of using technology to manage your property rather than the familiar pen and paper or excel sheet methods. However, it is crucial to keep in mind that […]