Benefits of Owning A Toll-Free Number for Small Businesses


Does your business have a 1800 toll free number or a 1300 number that nationwide customers can call at a low local rate? Just because you are a small business, it doesn’t mean that you can’t afford it. The 1300 numbers cost are affordable and offers a plethora of benefits. A 1300 or a toll-free number is an indispensable business asset to any business, regardless of size. In fact, it goes beyond credibility and recognition. Easy accessible 1300 or 1800 toll-free numbers can also increase your sales and ROI.

Here are the benefits you can reap from owning a toll free number: –

Improve customer experience

Have you ever tried to contact a business only to find that you can’t find their contact info? Well, it could be frustrating, and the chances are high that people won’t turn to the businesses that don’t have a proper contact number or don’t respond properly. You wouldn’t want to lose your customers. Would you? This is where a 1300 numbers Australia come to the play. With a low cost or a toll-free number, you enhance your customer experience and satisfy them by just being available to take their call throughout the day and solving their problems at no or very low costs!

A toll-free number makes it easier for customers to reach you at any time and resolve their issues at any time. Customers can call you anytime, and it won’t cost them more. All you have to pay for the initial 1300 or 1800 numbers cost. The easier for your customers to reach, the more likely they will be your customers. In short, it is one of the best ways to retain your customers and attract prospective clients and targeted audience.

Enhance service delivery

With call analysis data and reports, you could cater to your service as per your customer’s preferences. In addition to it, local cost or toll-free numbers provide options for routing preferences and localisation so that you can interact better with your target audience. You can enable call routing based on geography, language, speciality of your employee or the type of customer, improving the quality of your service delivery.

Drive leads and boosts sales

This is one of the significant benefits of owning a low cost or toll-free number. These low cost or toll-free number acts as an indispensable marketing tool that helps to drive inbound leads and boost your sales. You could use specific toll-numbers to manage the advertisements, including billboards, web campaigns, print, and etc. Moreover, you can invest in the most effective and value for money campaign strategies by analysing your customer’s requirements based on the call information.


One of the best features of toll-free numbers as allows businesses to retain the old number for receiving the business calls even if they have to move to another place. You don’t have to switch to other number when shifting your office to another location. Even if you change states or countries. There’s no disruption in clients and customers communication.

The author provides toll-free numbers for the business of all size. No matter what size of your business, you have the same technology as the big enterprises, professional call & contact centres and support & sales desks on a pay-as-you-go basis. Visit for more details about 1800 numbers cost.

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