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NEW QUESTION 50
ServiceNow is very flexible platform. Therefore, it is encouraged to customize ITSM processes to match any requirements from the customer.
- A. False
- B. True
Answer: A
Explanation:
Technical staff should keep quality attributes in mind when considering stakeholder desires and requirements.
NEW QUESTION 51
A developer needs to send Account records to an external system for backup purposes. The process must take a snapshot of Accounts as they are saved and then make a callout to a RESTful web service. The web service can only receive, at most, one record per call.
Which feature should be used to implement these requirements?
- A. Workflow
- B. Process Builder
- C. Queueable
- D. @future
Answer: B
NEW QUESTION 52
How do you make an article visible in the featured content section?
- A. Add a new record to “Knowledge Base Featured” table.
- B. Select the Featured check box in the article.
- C. Add the article to the featured content related list in a knowledge base.
- D. Add a new record to the “Featured Content” table.
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION 53
ServiceNow doesn’t recommend having a service for generic requests in the service catalog.
- A. False
- B. True
Answer: A
Explanation:
It is actually recommended to have a generic request in the Service Catalog.
NEW QUESTION 54
Conflict Detection must be triggered manually for Changes using the Check Conflicts UI action.
- A. False
- B. True
Answer: A
Explanation:
Explanation
“The Check Conflicts UI Action runs the Conflict Detection logic manually and populates the results in the embedded list view.”
NEW QUESTION 55
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