Business Process Outsourcing (BPO) Services Market Shares SWOT Analysis, Key Development Strategies and Forecasts Till 2027

BPO Services Market Snapshot

Market Research Future (MRFR), in its latest Business Process Outsourcing (BPO) Services Market 2020, reveals multiple influencing factors of the market. A complete detail of the effect of COVID 19 on the business outsourcing service market is supplemented along with the report. As per MRFR analysis, the business process outsourcing market is expected to rise at 10.8% CAGR in the analysis period 2019–2024. On the conclusion of the review period, the business process outsourcing service market can value at USD 335.2 Billion.

The rise in exercising of BPO services across the booming IT and telecommunication sector can promote the expansion of the BPO service market across the analysis period. The increase in investments made by different enterprises in outsourcing business processes can support the rise of the BPO services market. On the other side, the increase in issues associated with data privacy and integrity can pose major threat to the expansion of the global business process outsourcing (BPO) market rise.

BPO Services Market Segmental Analysis

The segment evaluation of the Global Business Process Outsourcing (BPO) Services Market is done by Organization Size, Type, Deployment, and Vertical. 

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Based on Type

The global business process outsourcing services market based on the type are divided into IT outsourcing, back office outsourcing, finance & accounting outsourcing, E-commerce support services, training & development outsourcing, and others.

Based on Deployment

Based on the deployment, the global business process outsourcing services market is segmented into two types as cloud and on-premise.

Based on Organization size

The global business process outsourcing services market by the organization size is classified into small and medium-sized enterprises and large enterprises.

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Based on Vertical

Based on vertical, the global business process outsourcing services market is classified into various segments as BFSI, IT & Telecommunications, retail & consumer goods, manufacturing, healthcare and life sciences, government & defense, and others. Among them, the IT & Telecommunication segment dominates the market with a share of 34% in 2020. The rise of the number of IT companies and rapid industrialization in the world makes this segment increase the growth rate.

BPO Services Market Regional Study 

The business process outsourcing service market is studied across North America, EU, APAC, MEA, and South America. North America BPO services market is anticipated to gain global foothold across the analysis period. The expansion of Asia Pacific business process outsourcing can be attributed to the increase in industries in the region. In Europe, the BPO services market can thrive at considerable growth rate in the analysis period. 

BPO Services Market Key Players

The prominent key players in the business process outsourcing market services market are the following:

  • ADP
  • LLC
  • Conduent Inc.,
  • Accenture PLC
  • WNS (Holdings) Ltd
  • Capgemini
  • Infosys BPM Limited
  • IBM Corporation
  • Tata Consultancy Services Limited (TCS)
  • TTEC Holdings
  • Conneqt Business Solution Limited 

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Reasons for Buying This Report:

  • It Provides A Forward-Looking Perspective on Different Factors Driving or Restraining Market Growth.
  • It Provides Five-Year Forecast Assessed based on How the Market Is Predicted to Grow.
  • It Helps in Understanding the Key Product Segments and Their Future.
  • It Provides Pinpoint Analysis of Changing Competition Dynamics and Keeps You Ahead of Competitors.
  • It Helps in Making Informed Business Decisions by Having Complete Insights of Market and By Making an In-Depth Analysis of Market Segments.

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