CNA Training And Patient Rights – Avoid Being The Source of Patient Complaints

Although not having work experience or possessing a high school diploma may still allow one to become a nursing assistant or nursing aide, obtaining CNA training and taking the certification exam to become a certified nursing assistant (CNA) will enable you to not only learn and practice the duties of a CNA, but Islandia NY Pharmacy Technician will also ensure that you are aware of patient rights which will help you avoid being the source of patient complaints.

CNAs usually work in hospitals, nursing homes, and other facilities that house the sick, elderly, and other infirm individuals that need daily assistance from others. If you are the right individual for this job, CNA training will greatly benefit you to become of great service to others and fulfill your duties in this challenging but rewarding career. There is always a need for CNAs, so if you wish to make a positive change in your life and other needy individual’s lives, this may be the career for you.

CNA training is offered at some high schools, community colleges, Red Cross chapters across the nation, medical facilities, etc. The federal guidelines for CNA training state that a minimum of 75 hours should be spent on CNA training. The training can usually be completed in about four to six weeks before taking the state exam which varies from state to state. Upon passing the exam, the CNA will be included in the state registry for nursing assistants.

CNAs provide various functions such as taking patient vitals, helping with patient feeding, make patient beds, helping with patient grooming needs, bathing patients, helping patients get into beds or get out of beds, escorting patients to examining or operating rooms, escorting patients to lounges, setting up medical equipment, answering patient calls, etc. The duties required vary from facility to facility.

CNA training will enable a nursing assistant to learn how to perform the above duties and many others properly. While CNAs usually spend more time with patients than other medical and healthcare personnel in meeting the basic needs of the patients, CNAs still need to be aware that patients have rights that must be respected. Familiarizing themselves with patient rights is the best way to avoid patient complaints.

Patient rights the CNA needs to be aware of;

1. Full Disclosure

Patients need to be kept fully informed about any information relating to their treatment or stay or other information relating to the patient from the time of admittance throughout the duration of their stay. Of course patients will have questions for the CNA that they may not be able to answer. The proper procedure is to document the patient’s questions on the patient’s chart for the doctor, nurse or other medical personnel to answer for the patient or family.

2. Treatment

Patients have the right to refuse the treatment that is recommended for them. Although it may make the job of treating them difficult, no patient can be forced to accept any treatment. All the CNA has to do is report this refusal to his or her supervisor and document it on the patient’s chart.

3. Complaints

Patients have the right to complain about the treatment or care that they are receiving. The CNA needs to be aware of the procedures for filing a complaint at the facility which vary from one place to another and convey the information about the procedures to the patient who wishes to voice their grievances.

4. Abuse

CNA training will cover the fact that patients should not be mentally or physically abused which may also include the use of physical or chemical restraints used on patients. Patients vary and a nursing assistant will experience both appreciative and easy patients as well as difficult patients. These difficult patients may make the work harder and aggravate medical and healthcare staff but at no point should the patients be abused. Any abuse that is noted by the CNA needs to be reported to the EKG Technician Training Queens and sometimes even the police.

5. Human Dignity

It may be hard for many patients to have their basic needs taken care of by another and it is the duty of every CNA to ensure that any help provided to patients still allows the patient to maintain their dignity, self respect and sense of privacy. All information pertaining to the patient should be kept confidential and only disclosed to those individuals that are required to have the information. The motto of “treat others as you would want to be treated” applies here.

6. Religion

Patients are allowed to practice any religion of their choosing and can have visitors of any religion that the patient designates. If the visitors do not interfere with medical advice, patient desires should be upheld in all instances.


Comments are closed