Creative Problem Solving for UX Designers

User experience (UX) design is one of the most crucial aspects of any website or app. UX designers need to be able to find and fix UX problems, no matter how small. It will ensure that users have a great experience using your site or app. While it’s normal to encounter problems in UX designing, knowing how to approach and solve these problems is crucial. It will prevent you from wasting hours solving a UX problem and achieving nothing. So how do we do that? With creative problem-solving.

Web Design Gold Coast – Stick with us as we explore creative problem solving and how it can help you as a UX designer. Afterward, we’ll analyze the easy-to-remember step-by-step approach to solving UX problems. At the end of this journey, you’d have all the tips and tricks you need to solve UX problems, helping you work faster and more efficiently and produce better project results.

First things first, what is Creative Problem Solving?

Creative problem solving is a methodology developed in 1940 by Alex Osborn, the founder of the Creative Education Foundation. In simple terms, creative problem solving is a method for solving problems in our work lives when conventional thinking has failed. This approach uses innovative ways to solve problems. But, of course, this approach to problem-solving varies by profession.

For UX designers, creative problem solving provides practical and innovative solutions to UX problems. Creative problem solving is crucial to solving UX problems as it allows UX designers to develop innovative ways to develop user interfaces and solve common issues. If you use a specific method to solve all UX problems, you will get stuck in the long run.

UX Creative Problem Solving in 5 Easy Steps

An excellent and effective UX solution is influenced by two key parameters: user research and creative problem-solving. Suppose you have done your user research. The next thing is to look for an original and previously unknown solution to the problem. The five easy steps below will come in handy at this stage.

  1. Identify the UX problem

The most critical step in creative problem solving is identifying the real problem. Although this may seem easy, often, we never fully understand the real problem before delving into solving it, thus wasting time on the wrong problem.

That’s why the first thing you need to do is to think about the problem. Ask questions about the problem. What do users want from the product? How do they interact with the product, and what issues do they encounter? These questions will help you understand how to approach and solve the real problem.

  1. Clarify the problem

Now that you have identified the real problem, it’s time to understand it fully. This step involves creating creative and appealing solutions for the end user. You can visualize your different ideas on paper. After deciding the best fit for the end user, it’s time to move on to the next step. 

  1. Use analytical data

Many UX designers rely on numbers and data to help them with their design process when solving problems. UX designers use analytics to determine which users interact with your website or app the most, monitor user behavior and interaction, and determine what design changes will improve user experience.

  1. Use feedback

User feedback plays a vital role in the UX design process. Involving people in the design process ensures that your product meets their needs and expectations. Constructive feedback from users and colleagues will make you a better designer.


  • Solve the problem

This last step is the most fun part. After listening to colleagues’ and customers’ feedback, you can redesign your original solution to meet the end user’s needs. At this stage, the little details are crucial to solving the problem and reflecting your users’ needs.


Solving a UX problem is not easy. However, your job becomes easier if you identify the real problem and explore different tools and approaches. The data and user opinions you collect are valuable, do not neglect them. As a UX designer, the more tools you have in hand, the easier and better your job gets. Contact our small business websites Gold Coast design team now.

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