Dispatch Console Market Key Industry Opportunities And Forecasts 2028

Dispatch Console Industry Overview

The global dispatch console market size was valued at USD 1.65 billion in 2020 and is expected to expand at a compound annual growth rate (CAGR) of 4.6% from 2021 to 2028.

The growing need for ensuring seamless communication while responding to emergencies stemming from criminal and terrorist activities and natural calamities is expected to drive the market over the forecast period. Dispatch consoles help in improving real-time decision-making through a combination of voice communication, data applications, and command center systems. Hence, dispatch consoles are particularly gaining traction from public safety agencies looking forward to adopting the latest technologies to enhance communication between dispatchers and field personnel.

Gather more insights about the market drivers, restrains and growth of the Global Dispatch Console Market

U.S. dispatch console market size, by type, 2018 - 2028 (USD Million)

The outbreak of the COVID-19 pandemic had an adverse impact on the market for dispatch consoles. Manufacturing activities at several production sites were suspended temporarily as part of the lockdowns implemented in various parts of the world to arrest the spread of coronavirus. At the same time, the restrictions on the movement of people and goods also triggered supply chain disruptions and led to a shortage of components. Nevertheless, the growing demand for dispatch consoles from the incumbents of the healthcare industry during Q1/2020 and Q2/2020, particularly in the wake of the outbreak of the pandemic, supported the growth of the market.

The continued rollout of LTE networks by mobile network operators worldwide is expected to play a crucial role in public safety operations. Professional Mobile Radio (PMR) was initially sought for public safety communications. At present, there are several standards used for public safety communications globally. However, advances in LTE technology have opened significant opportunities for the growth of the market. The adoption of LTE for public safety applications emerged in the U.S. Looking forward, the growing adoption of Terrestrial Trunked Radio (TETRA) and 4G technology is also projected to open new opportunities for the growth of the market.

However, the growing instances of cyber-attacks targeting emergency-response networks are restraining the growth of the market. Cyber attacks can potentially cripple a nation’s critical communications infrastructure. According to cyber security firm SecuLore Solutions, a total of 357 cyber attacks were registered on local governments and public safety agencies in the U.S. in aggregate from 2019 to 2020. Ransomware attacks ground public safety agencies’ operations in the U.S. cities, such as Atlanta, Georgia and Baltimore, and Maryland, to a halt.

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Market Share Insights 

  • August 2021: Motorola Solutions introduced APX NEXTTM in Brazil. The Project 25 (P25) public safety radio is a next-generation, mission-critical radio that delivers mission-critical voice communications via LMR networks while leveraging broadband networks for data applications.
  • April 2021: Motorola Solutions launched WAVE PTX in Malaysia and Singapore. The instant communication service has nationwide coverage and helps both government agencies and commercial organizations in augmenting the level of public safety. 

Key Companies profiled:

Some of the prominent players in the global dispatch console market include:

  • Motorola Solutions Inc.
  • Harris Corporation
  • Bosch Security Systems
  • Zetron, Inc. (Kenwood)
  • Avtec Inc.
  • Omnitronics, L.L.C.
  • Siemens Convergence Creators GmbH (AtoS)
  • Catalyst Communication Technologies Inc.
  • EF Johnson Technologies
  • Cisco Corporation

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