Emerging AR/VR Trends For Workplace Training

Since the transition to working from home has accelerated the need for VR’s use in the workplace, most notably for training purposes, virtual reality (VR) has emerged as one of the “winners” of 2020.

As a result, devices such as the Oculus Quest 2, HTC Vive and Vive Pro, Valve Index, and others are getting a lot of attention when it comes to engaging workers in a virtual classroom. The virtual reality industry has gradually shifted away from being exclusively based on games, with Oculus now offering a dedicated Oculus for Business product.

Augmented Reality training makes it possible to learn more easily, maintain more information, and develop a deeper understanding of the subject at hand because of its immersive nature, which brings characters and objects to life. Employees in virtual reality courses can be trained on soft skills up to four times faster than in the classroom, according to a PWC report, and demonstrate greater concentration and trust in applying what they’ve learned.

In that vein, increased adoption through an enterprise will arguably be one of the most prominent VR developments in 2021. Since most employees work from home, VR training in the workplace will support a broad range of departments, from HR and safety to facilities management and customer care and sales. Furthermore, virtual reality will enhance both beginner trainees’ and seasoned employees’ understanding of lessons. Since certain workplace situations are inherently dangerous — and preparing for them can be dangerous as well — virtual reality goggles and accessories allow for the required preparation while avoiding any inherent risk.

The technology can also be used to teach soft skills in a fun and cost-effective way, and additional activities can be created to embody an organization’s core values. You undergo the whole process in a simulated world with scenario-based training, and you must select the correct or incorrect path to learning.

As a result, the employee’s experience is more memorable, and he or she has the ability to learn and comprehend information at a deeper level. VR learners were up to four times more focused during training than their e-learning counterparts, and 1.5 times more focused than their classroom peers, according to the same PWC report. In a simulated world, there are fewer interruptions, so any situation has the ability to completely consume the employee’s vision and focus.

Naturally, technology can advance in terms of capabilities and hardware advancements. In terms of virtual reality training in 2021, more practical and data-driven experiences are anticipated. 5K and 8K stereoscopic images, for example, can dramatically increase resolution quality, which is critical in VR, resulting in a more realistic view of the surrounding world.

Then there’s eye-tracking technology, which can detect where a consumer is looking and provide more insight about how an employee is behaving in a complicated or high-pressure situation, as well as what can be accepted.

We’ll see smooth conversations with coaches and team members, as well as with the device itself, as AI-powered natural language processing improves. This will pave the way for unsupervised advanced training management scenarios, in which AI will assess workers on a range of criteria and decide areas for development, as well as their suitability for potential positions and roles.

However, the widespread use of virtual reality and its augmented cousin poses a new range of obstacles for business leaders to address. For instance, VR might be appealing for the wrong reasons, such as being the newest and most dazzling method. When it comes to corporate training, certain corporations have a low floor, and virtual reality may be a way to raise it. Instead, it should be seen as an extension of the overall message rather than the message itself, implying that the leadership must ensure that the solution meets their particular requirements.

There are also data considerations, the most important of which is privacy. In general, collected VR data, such as eye movements, is a relatively new type of data that isn’t always regulated. Because of the peculiar existence of immersive technologies, privacy policy for VR-specific data disclosures must be refined. Just 54% of businesses were proactively addressing and improving privacy policies and disclosures in 2020, indicating that businesses will need more time to figure out best practises.

Digital exhaustion is another thing to consider. Training in a virtual environment can be unsettling and disorienting, particularly for beginners who aren’t used to wearing a headset for extended periods of time. Some workers, especially those with disabilities such as visual impairments, may be unable to participate due to side effects such as headaches, eye strain, and nausea.

However, the virtual world is shaping the future of training and development, particularly in times when in-person training isn’t and may never be an option for some. Granted, the VR industry has had its fair share of setbacks, owing to the disparity between high expectations and disappointing results, ranging from clunky headsets to minimal systems. In circumstances where VR equipment must be shared, the lack of content for training purposes, as well as handling various hardware, software, and content aspects such as accessory purchases, content updates, and so on, presents a difficult task. Furthermore, most current training content is planned as stand-alone activities with minimal options for customization across the workforce. Since VR content is not cheap to create, the entire industry had to make do with what was affordable.

Augmented reality (AR) is on its way to becoming a mainstream technology that will soon be integrated into our daily lives. The marketing, advertisement, and entertainment industries have already started to evolve as a result. Despite the increased focus on AR’s success, I believe its full potential in the workplace has yet to be realised. Here’s what to expect from virtual reality in corporate training in the coming years, as well as examples of how it’s already being used.

Rapid advances in AI, combined with increasing accessibility, have given VR a new lease on life in the workplace. The concept remains the same: create more relevant interactions that inspire everything from protection protocols and equipment service to leadership and other soft skills. The degree to which implementation and incorporation are achieved will ultimately be determined by the precise requirements, budget, and size of the workforce to be educated. These are the critical issues that business leaders must address. With virtual reality’s will popularity, the question isn’t “if” or “when,” but rather “how much” virtual reality will be used in the workplace.

In many sectors, virtual reality is gaining momentum as a way to immerse users and layer digital content on top of the physical world to improve conventional training environments. According to SuperData, 71% of companies with access to virtual reality are using it for training.

To cater to a new era of generation of employees and have real-time experiences, Fortune 500 businesses are now using a blended learning approach with VR technology.

Conventional eLearning practises and expertise will fall flat when it comes to training new employees. This is because changing corporate roles necessitate more hands-on learning. Learning simulations that combine AR and VR will help close this distance because they have a huge broader scope.



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