Five Tips for Hiring a Water Heater Repair Services Company

The life expectancy of a water heater is usually around 8 to 12 years, depending on the recommended service life. Unfortunately, water heater repair services, including emergency water heater repair, do not typically require the same amount of technical training and licensing that similar contracting jobs, like plumber services, do.

So it can be tricky to distinguish between companies that just want to sell you a new water heater and those that actually have the expertise needed to repair your water heater. That is why it is so crucial to carefully select and hire your water heater repair services company. Here are a few tips for hiring your water heater repair services company:

  • Stay away from door to door representatives. If you get a knock on your door and see someone wearing a uniform asking to check your water heater, they are likely a door to door representative who simply wants to sell you a new water heater. They will often tell you that your water heater is old and inefficient and needs to be replaced, even if this is inaccurate, because they just want to sell you the water heater. Never invite these representatives into your home. Instead, seek out a reliable water heater repair company when you need one.
  • Reputation is everything. Check out customer reviews and ratings online to determine which water heater repair companies have the best reputations.
  • Check for certification. Before hiring a water heater repair service company or technician, make sure to check their certification. Even though water heater repair service technicians do not need the same amount of technical training or licensing as other contractors like plumbers, they do still require some certification. So before hiring your water heater repair service company, make sure to ask for certification before enabling them to replace or repair your water heater.
  • Make sure they have experience. Experience is super important when it comes to water heater repair services. As you would expect, the more experienced the technician, the better and higher quality their work is. It is usually best to work with a water heater repair service technician who has been in the business for at least 30 years. Experienced companies will offer you a service guarantee, while more inexperienced companies will simply try to nickel and dime you for additional services.

Keep price in mind. Price should definitely be a deciding factor in your decision, but it should not be the only factor. In fact, you should be wary of any company that gives you a low estimate that seems too good to be true, because it probably is. If you pay too little for your service, you might end up paying more in the long run to fix their poor quality work and either repair or replace the water heater just a few months later.

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