Here Is How To Solve The Quickbooks Restore Failed: Restore Failed In A Few Easy Steps!

To solve the QB Error: Restore Failed, we must first understand what triggers it in the first place. Here are some possible causes for the same:

  1. Your company file might include some special characters like (/<>!$).
  2. The backup was made in a newer version of QuickBooks.
  3. The file that you are restoring is not an actual backup file.
  4. The company file is damaged/corrupted.

If you need more information about this or any other error, feel free to contact us for any help you may need. We will be more than happy to sort out your problems with a professional outlook.

Let us now view a few solutions to help in the matter of this error:

Solution 1: Emit the special characters from your file

To avoid your QuickBooks backup from failing. Make sure to emit any special characters there may be in your company file. Here’s how to do it:

Step 1: Go to your file location

Step 2: Right-click on the file to open a drop-down menu

Step 3: From that drop-down menu, select ‘Rename’

Step 4: Now, enter a file name without any special characters present in it.

You might also like :- QuickBooks Error H505

Solution 2: Make sure that you are not overwriting an existing file when you store your backup

Don’t panic if your backup restoration fails, try this method. Here are the steps for the same:

Step 1: When the system asks you for a location to save your backup file, choose an easily accessible location

Step 2: If another file exists with the same name, it will prompt a message saying “The file name already exists, would you like to overwrite this file?”

Step 3: Select ‘No’

Step 4: Change the name of your backup file so that both the files have different names

Note that:

If you find the solutions confusing or difficult to follow, please contact us. We will take the weight of fixing the error from your shoulders. 

Additionally learn:- Quickbooks Error Code 6010

Solution 3: Use the same or newer version of QB when you restore your backup file

It won’t be possible for you to restore your backup file on an older version of QB than the one you used when you created the backup file. That will result in the error of restoration failure.

Understand it like this:

You can restore a backup file that you created from QB Desktop 2018 in QB Desktop 2019.

However, you cannot restore a backup file that you created from QB Desktop 2019 in QB Desktop 2018.

This simple step can save you from this error.


Solution 4: Consider repairing your company file

There is a good chance that your company file is compromised if you come across the restore failed error.

For this, you may simply launch your QB Desktop and go to the ‘Utility’ tab and use the ‘Verify’ option to detect any damages. 

If damage is detected, you can go to the ‘Utility’ tab and select the option that says ‘Rebuild Data’ to fix the damage.


When printing through QB, users could have unforeseen problems. This can happen if a Quickbooks Restore Failed occurs. As mentioned above, this may occur as a result of out-of-date software and wrong settings. It is feasible to eliminate the causes and get the Intuit program back to working normally by using the appropriate remedies indicated.

If you are unable to understand the steps or are having difficulty resolving the error on your own, you can call us at +1(855)-738-0359 and get assistance from our team of experts in fixing the error.


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