How Can Your Business Deliver the Perfect Last Mile Delivery?

Last mile delivery is a term that is used to describe the most costly part of the transport and delivery service. In most circumstances, the first part of the delivery line goes without a problem. The goods are loaded on to the vehicle, the driver knows exactly where he needs to go to deliver goods and will more than likely be aware of any road closures that could affect their ability to take the given route enabling them to make changes. When it comes to the final leg of the delivery known as ‘last mile delivery’there is a higher chance of delays happening due to the areas being more congested, recipients not being available to receive the goods and delivering to areas where an unexpected natural disaster may have occurred but not yet been reported.

One of the most common last mile delivery issues is to do with recipients not being available to receive the goods. This means that drivers have the option of either leaving the goods with a neighbor (this could be residential or business) or leaving them unattended which could mean the delivery is damaged by weather or stolen. Thankfully there are ways to reduce the chance of something going wrong by using last mile delivery software.

With technology allowing people to place orders online with a fast turnaround on delivery, there is a lot of competition to be the fastest most efficient company. In order to this successfully companies need to be able to have a smooth operation from beginning to end. Last mile delivery service can help to streamline the process to avoid delays and save companies money by not only tracking their driver’s routes and location in real time, but also being able to communicate with drivers to inform them of last minute changes such as recipients not being home and wanting to change the address to that of a neighbor or nearby friend.

Using last mile delivery solutions to keep those back at the depot notified of the whereabouts of their delivery drivers helps them to keep the recipients informed as to how long they will have to wait for their order narrowing the delivery time down to a matter of minutes in some cases rather than days or hours.

The last mile delivery software can be used to help identify changes that could affect delivery such as weather, peak hours and of course something seasonal such as an annual street party, fete or higher traffic levels due to it being Christmas, Black Friday or bank holidays. You can use the software to help you to create a future forecast for the most efficient delivery service that will keep customers coming back for more.

Thanks to mobile devices last mile delivery solutions have moved to the next level as it’s easier to find out which driver has certain items even if part way through the delivery goods change hands to a third party driver who works in a certain area. The last mile delivery software can be integrated to send texts and or emails automatically so that customers can have a smaller delivery slot rather than having to wait in all day.

Destination changes in the last mile delivery can be easily passed on to delivery drivers so that they do not have to leave packages outside. This will increase the number of deliveries being handed to a specific recipient thus avoiding damage and theft.

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