How do I speak to a real person at Air France?

There are various reasons why any customer wants to reach any airline. Sometimes they want to make a reservation, sometimes to cancel a flight booking or request a refund, or sometimes to know about the airline’s policies. Air France provides its customers the facility to get in touch with the customer care team via different mediums to solve their issues. If you are thinking to talk to a real person at Air France to get the solution to any of the described problems, then you can refer to the following section.

Different ways to reach Air France

The following alternatives can be used to contact Air France and seek required assistance:

  • Via phone call
  • Via live chat
  • Via social media

You can refer to the information provided below to obtain detailed knowledge of each of the alternatives:
Via phone call: If you wish to get connected to a live person to get rid of your issue, then you can use this facility of Air France customer service. You need to dial the phone number: +1 800 237 2747, and soon it will get connected to an automated voice, after which you need to press one of the options from the following IVR menu:

  • Press 1: To select your language
  • Press 2: To book a flight ticket
  • Press 3: to cancel your reservation
  • Press 4: To request special assistance
  • Press 0: To request a callback

After pressing one of the options, your call will be connected to a person holding expertise in that subject who will guide you to resolve your issue. The service is available from 8 AM TO 11 PM from Monday to Sunday.
Via live chat: If you are tired of waiting to get your call connected to a live person, you can use this option to reach customer care service. To use this method following instructions must be followed:

  • Visit the official Air France airline website via your device; you can also use mobile applications from your android or IOS device.
  • Begin the live chat process by logging into your existing Air France account using your login information.
  • Now navigate to the “contact us” page from the front menu bar.
  • Select the chat icon and type your issue in the chat box and click on the submit button to send your issue.
  • Soon you will be assisted by a live person who will generate the finest possible solution to get rid of your issue.
  • You can also make a request to receive a callback using this method at your desired date and time.

The benefit of using the live chat option is that you will get an instant response, and this assistance facility is available 24/7.
Via social media: Nowadays, social media has an important platform to share your experiences and be heard. If you want to share your traveling feedback, then you can post your problem by tagging the official Air France account. If your problem is more serious, then you can send them a direct message, and you will be reverted once your issue gets noticed

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