How long does it take to get a refund from Volaris?

Volaris Airlines is a budget-friendly, low-cost airline service provider in Mexico for domestic as well as international destinations. It is the leading airline in the domestic airline market of Mexico. It provides free reservation facilities for passengers. It has 24*7 customer service teams that take care of the needs of the passengers. The delivery from the Volaris airlines customer service is quickest and best among the competitor airlines.


Time taken to get a refund from Volaris

Volaris tickets and associated fees are non-refundable. However, if you are entitled to a refund due to a flight cancellation or other extenuating situation, Volaris will reimburse you upon receipt of your request and required documentation as follows:

  • Within seven business days for credit and debit card purchases;

  • Within 20 business days for another method of payment.

  • The refund will be valid on the original payment method.

In case of cancellations, Volaris offers customers a refund for the ticket fare and the fees charged to a passenger for optional services that the passenger was unable to use due to an oversale situation or flight cancellation.


Procedure to get a refund from Volaris

Passengers can get a refund from Volaris airline by following the below procedure:

  • Go to the official website of Volaris.

  • Select the “Manage bookings” option.

  • Fill in the booking itineraries like name, booking id, flight number, flight timings etc.

  • You will receive the booking summary,

  • Go to the menu icon and select the “refund” option.

  • Submit the form and you will receive a confirmatory email at the registered email address.

  •  Passengers will get their refund ticket number in the confirmatory email.

If you still want to know How do I speak with a live person at Volaris Airlines? or have any query related to refund, then contact the customer service team using different modes to get effective assistance.

Comments are closed