How to fix QuickBooks is unable to open this company file issue?

QuickBooks is the most popular accounting application worldwide. It is particularly preferred by small and medium-sized businesses. It provides the facilities beyond basic accounting and bookkeeping such as sales and inventory management. Besides being such an advanced application, it is also prone to several errors. Through this blog, we will explain to you the reasons behind the error and troubleshooting methods to get rid of the error.

If you are experiencing the QuickBooks is unable to open this company file issue on your system and you fail to resolve it yourself. You can contact us at our 1.800.579.0391 and take help of experienced and certified users.

QuickBooks is unable to open this company

Reasons behind the “cannot open QuickBooks Company File” error

You can get the “cannot open QuickBooks Company file’ issue when you try to open your company file. Let us understand the reasons that can prompt it:

  • Damage to the hard drive of the system can cause damage to the Company file causing the error.
  • Any inconsistency in the location or extension of the software files.
  • Damaged QBW.tlg file can get you QuickBooks is unable to open this company file issue.
  • Using an older version of the software can prompt the error some times.

As we understand the reasons that cause the error, let us move on to the troubleshooting methods.

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How can you fix the unable to open Company file error in QuickBooks?

Various methods can be applied to fix the unable to open Company file error in QuickBooks. Some of the most effective methods have been provided below:

Method 1: Renaming the TLG and ND files

  • Open the C drive of your computer and reach the Program folder of the QuickBooks application.
  • You will find your company file and the associated TLG and ND files in this folder.
  • Right-click on the files and select the ‘Rename’ option.
  • Add the (.OLD) extension at the end of the file names and hit the enter key to save it.
  • Repeat the process for other file.
  • Close the explorer window and then open the Company file in QuickBooks.

When QuickBooks can’t locate these files due to a name change, it recreates the files removing the corruption. This resolves the QuickBooks is unable to open this company file issue.

Method 2:Copying your file to a different folder

  • You need to start by creating a new folder in your C drive (System drive).
  • Open your file explorer again and go to the QuickBooks program folder.
  • Select your company file and the associated TLG file (it has the same name but .tlg extension.)
  • Copy these files and then paste it into the newly created folder of your C drive.
  • Open your QuickBooks Desktop application and try to open the file from the new folder through the ‘Browse’ option.

We have a detailed discussion on the method to fix QuickBooks is unable to open this company file issue in this blog. We also explained you the reasons and other related aspects of it. Follow the methods as provided to get the error fixed. If the error persists and you need assistance from an expert, contact us at our 1.800.579.0391.

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