How to Troubleshoot HP Printer Error Code 28?

A printer is a machine which helps the users in converting text and graphics from a system to a piece of paper or make a soft copy from hard copy with the use of ink cartridges and toners. These days, printers are the most useful and helpful device for everyone, printers make personal, professional, and business works easy and simple. However, the printer always requires an A4 size paper for printing all your documents. Printer nowadays becomes a necessity as of this various printers brands are available in the market or over the internet across the globe. Amongst all the Printers, HP is a renowned name for serving quality and advanced features printers with best customer service. Apart from many other features, HP printers are also thrown some error codes while printing or accessing the printer.

However, one such error is HP Printer error code 28; this is one of the most common printer error which might affect or stop the smooth printing experience of the users. This HP Printer error code 28 encounters by numerous HP printer users. Generally, this error occurs when the device drivers are not properly installed on the device. In this case, the device manager contents are unidentified and show a message in its Device Status box as ‘The Drivers for This Device Are Not Installed Properly. Nevertheless, in many cases, when the error displayed on the screen, it is very much significant to mention that error code 28 as in most cases do not have the newest device’s drivers installed on the printer. Thus, installation is the only technique to fix this issue.

Here are some resolving steps which help you in fixing the HP Printer error code 28. Below we provide a proper guide for solving how to troubleshoot HP Printer error code 28. The steps are discussed below.

Solutions to Troubleshoot HP Printer Error Code 28 

Underneath some troubleshooting steps which many times consume much time and more difficult to follow without any guidance. Therefore, we suggest you follow the steps in the given sequence as mentioned below to avoid trouble or creating any other error. Here how to do it:

Solution-1: Update the Device Drivers

In order to troubleshoot this HP printer error code 28, users need to install a suitable driver on their system; probably, this method is very much useful and effective. To download the latest drivers, users don’t have a CD; instead, they have to download the latest driver version. For this, you may need to follow a few simple steps which are given below:

  1. Firstly, you have to download the latest driver manually via official downloadable websites.
  2. After that, run the ‘setup.exe file’ or executable file which you have recently downloaded.
  3. In case, executable files are not appearing in the download folder; you need to run the ‘Device Manager’ to search for the device you need from the given list.
  4. For this, right press on it and click on the ‘Properties’ option.
  5. Then, switch to the ‘Driver’ tab.
  6. Lastly, tap on ‘Update Driver’ button.
  7. Once the driver is successfully updated, restart your system.

Bella Williams, an employee currently living in USA and working at a top email service provider company in the day, and a technical writer at night. I am passionate about writing troubleshooting tips, beginner’s guides, news, and other articles on varied topics like HP Printer Support, HP Printer Customer Support etc.

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