Interpersonal Communication Skills: Definition, Elements & 10 Must Have Skills
“Communication is a process of exchanging information between two or more people. The sender encodes the message, which is then transmitted through a channel to the receiver, who decodes it. In order for communication to be successful, both the sender and receiver must be on the same page, so to speak. That is, they must have a shared understanding of the message. This process can be further broken down into several elements: sender, receiver, message, channel, encoding, decoding, and feedback.
Interpersonal communication skills are those abilities that enable us to effectively communicate with others. These skillsets are essential in both our personal and professional lives. After all, what good is a message if we can’t get our point across? There are 10 key interpersonal communication skills that everyone should possess: verbal communication, nonverbal communication, listening skills,assertiveness, emotion management, conflict resolution, public speaking, team building, negotiation, and networking. With these skills in our toolkit, we will be better equipped to navigate the complexities of human interactions and communications.”