My HP printer not printing in black – what to do?

The entire range of HP Printers offers hassle-free prints and great performance. We all know that HP is well-recognized printer brand that rules every inch of the global market. HP inkjet printer is quite popular among the household users for its efficient performance. Inkjet printers are great in rendering exceptional value for money but they also come with certain performance issue. Sometimes the black ink cartridges of the inkjet printer become unresponsive. And if you’re having the same problem with your machine then you are on the right page. All you need to apply the given solutions carefully to resolve this problem.

In order to hunt down the root cause of this problem, you can perform a few troubleshooting steps. The first thing the user can do is to ensure that the plastic tape on the black cartridges is off. Most of the printer users overlook this requirement while installing the new cartridges and then experiencing such sort of problem.

If you’re confronting this problem on a consistent basis then calibration is the best solution. Notably, every printer was pre-calibrated by the OEM so that users don’t have to go through this hectic process again and again. However, calibration becomes an absolute necessity in the situation when users install the new cartridges every time. User needs to run the “Self Test Diagnostic and, “Print Cartridge Alignment in order to free their printing device from any sort of technical flaws.

If calibration doesn’t help then you need to clean the black cartridge to fix this issue. To do so, open the front panel of the machine and then uninstall the black ink cartridge with deliberate action. Next, use a lint-free cloth to clean the scanner block. Also, make sure to clean the printer heads.
If you confront the same issue with your Laser Jet printer, then apply the following solution.

  • On the printer control panel, explore the menu.
  • Next select “Diagnostics,” > “PQ Troubleshooting Pages.”
  • If your printer performs the same way then navigate to the “Disable the Cartridge” option.
  • Next, on the menu, you need to select the magenta and black cartridges.

If the issue continues even after you follow the above solutions, then there might be the possibility of severe performance outage. Of course, nobody wants to deal with that situation. Connecting with HP Support Assistant is the best way to troubleshoot this problem.

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