NiCE includes Microsoft System Center Operations Manager for Hybrid Exchange

NiCE IT Management Solutions GmbH with more than 25 years of experience, is a key player in the Enterprise Application Monitoring market. Enhancing the major IT Management Platforms like Microsoft System Center Operations Manager (OM) and Micro Focus Operations Manager had reported the availability of the NiCE Active Office 365 Management Pack, Enabling the advanced synthetic, and Hybrid Microsoft Exchange Online monitoring.

According to the Director, Mike Ammerlaan, MS-Office 365 Ecosystem at Microsoft Corp said that they are happy to see companies like NiCE IT Management Solutions GmbH, which puts value by integrating their Management packs with Microsoft System Center Operations Manager and Office 365. He further talked about the deep product integration with both MS-Office 365 and System Center that allows the system Administrators to remain informed and resolve the issues more effectively in hybrid environments.

NiCE includes Microsoft System Center Operations Manager for Hybrid Exchange

At NiCE, CEO, Horst Nebenfuehr, CEO talked about how more and more people have moved from the on-premise communication servers to MS-Office 365 in the cloud. He thinks that their product can make this as easy as possible.

The NiCE active Office 365 Management Pack (MP) –

The NiCE Active Office 365 Management Pack (MP) discovers and reveals out the details of the Office 365 Administration consoles and dashboard. And it gives a perception of where the individual mailboxes reside and how the components are connected. The smart algorithm of the Management Pack checks, if the other mailboxes are affected by the same tenant in the same data center.

The NiCE Active Office 365 Management Pack (MP) also provides and shows up a detailed information about the Office 365 tenant based on actively collected, real-user and real-time information.

With all the additional checks, the critical problem can be quickly rated and any required actions are recommended and performed. And in the meantime, it monitors, whether the mailboxes are being moved between Microsoft Azure Datacenters.

The reporting engines which are available in the user’s environment, reports on Cloud Adoption, Mailbox Migrations, and Office 365 license usage are achieved. From MS-Exchange Online and Exchange 2013 or 2016, the hybrid approach collects and processes the data. And the monitoring data is stored in the existing Microsoft System Center Data warehouse.

Hybrid Deployment and Synthetic Transaction Monitoring-

Hybrid Deployment Monitoring applications and processes are running in the cloud and it provides complete visibility of the hybrid’s infrastructure.

Synthetic Transaction Monitoring gives a deep visibility into the complete performance of the monitored Application. And is also affecting the typical user behavior and navigation, regardless of where the application is running.

Microsoft Office 365-

For the smooth operation of Office 365, NiCE Active O365 Management Pack provides centralized monitoring of the various apps and services. Microsoft Office 365 grants the use of MS-Office apps that provides the storage and the services hosted on Microsoft Exchange Servers, Skype for Business Servers, SharePoint, Office Online and many others.

On the other hand, the companies can able to fix issues with the mail, accessibility or calendar synchronizations through  Exchange 2013 or 2016 and Exchange Online.

Microsoft System Center Operations Manager-

Microsoft System Center Operations Manager provides a single interface that shows up the health, state and performance information of computer systems. And also provides an alert generation with the performance, availability, and configuration or security situation being identified.

Microsoft System Center Operations Manager is actually a cross-platform data center monitoring system for operating systems and hypervisors. And the system Center OM can be included by importing Management Packs (MPs) which defines how System Center OM monitor’s Systems and Applications.

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