Nurse patient communication system

A first classification of the sealed call cord systems should be done based on the ability or not to speak to the resident when an alarm occurs.

It is also convenient to take into account the existing infrastructure in the building: data network, telephone exchange, electricity, etc. According to this information, it may be of interest to call nurse systems without installation, a system that uses the existing data network, a system that integrates or not with the telephone exchange, etc.

In addition, it is convenient to decide how to interact with the sealed call cord system and the degree of integration of nursing care performed in the room. Thus we can go from simple systems with presence and cancellation buttons, to nurse call systems that have a screen and keyboard for care management.

Finally, you must decide what optional features we include in the system, such as:

  • Register staff presence: button, PIN or RFID card.
  • Care registry: Basic or advanced.
  • Traditional power or PoE.

Advanced functionalities

The markets to incorporate advanced features such as hospital management, intelligence, processing capacity and data storage at the bedside into nurse call systems. Likewise, it is the first to have fully autonomous patient stations, not dependent for their operation on central server or controller elements.

Other advanced features are the management of nursing care plans, the administration and verification of medications or diets, the collection of vital signs, etc., which can be consulted and managed from the head of the bed.

In this way, sealed call cord systems achieve a significant technological leap from a simple nurse call system to offering a set of tools capable of managing medical alarms, avoiding human errors and automating hospital environments.

Common infrastructure

Nursing call systems have undergone a significant evolution in the last 20 years. Until recently, it was normal for systems to have no integration with the building infrastructure. They were treated in isolation by installers and system engineers.

Solutions that cannot be part of a common infrastructure with other platforms in the facility are currently not understood. The new systems that use the TCP / IP standard share infrastructure and the costs derived from their installation.

Now if it is possible to find on the same infrastructure the network of computer equipment, public address systems, CCTV, access, intercom, telephone, and of course a call to the infirmary, among others.

Critical communications

The communications produced between patients or residents and the nursing staff is in many cases mistakenly treated, as one more call, without control mechanisms.


One of the problems that traditional systems carry is their absolute dependence on external elements for the management and operation of the platform. Either through hardware devices as coordinating elements, through telephone exchanges for call management or through the software itself, they depend on external equipment.

The sealed call cord nurse call systems have been designed to operate under the concept of distributed intelligence, that is, each Patient Station has processing capacity and can operate at full capacity even in the event of a computer server failure. In addition, voice systems do not require a telephone exchange or call management software; they are systems with autonomous operation capacity.

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