The bookmaker does not allow withdrawals. How to be and what to do?

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Possible reasons
Contract games
Of course, one of the worst enemies of bookmakers is match-fixing. If you bet on this, be sure that the money will not only not be paid to you for this match, but you can safely say goodbye to the entire amount on the account. The official rules state that it is strictly forbidden to make such bets, and therefore no one will stand on ceremony with you.

This is no longer as gross a violation as in the case of pre-warrens, but bookmakers, not surprisingly, do not like risk-free bets. Most likely, if you were able to find the sure bet, then the big bookmaker is even more aware of the situation. In most cases, it will be limited to cutting the highs, but it is also possible to freeze the account.

Oftentimes, creating a large number of accounts implies that you are trying to bypass any restrictions placed on you. Of course, this is harshly suppressed by the office, which is not interested in the punished players returning again with “clean” accounts.

Regular profit
If you win a lot and often, then at least you will receive increased attention to your account, and as a maximum – a lock. In this case, your fault will no longer be, but no one is immune from such problems, since bookmakers do not like to lose money. Temporary blocking of funds is quite real.

What to do in this situation?
Contact the support service of this bookmaker First, you need to try to calm down and not panic. After that, contact the support service with the problem that appears and try to find out why your account was blocked.
When talking to office staff, be sure to avoid being rude or in a raised tone. Give them your details and account number. If no gross violations were noticed behind you, then you will be asked to go through personal identification by sending documents. In most cases it is required to provide scans or passport photos.
If these actions did not bring the desired result, but at the same time you are sure that you did not violate any rules, then you can proceed to the next point …
Then you send a complaint in which you indicate your details, account numbers and card. You also prescribe the legal name of the bookmaker, information about its license. If available, attach receipts, receipts and any documents confirming that funds have been deposited into your account at the branch. Of course, you describe the reason for the request and the events that could have influenced the decision to block the account. If the complaint is deemed justified, then it is checked, if not, then in response you will receive a letter explaining the reasons why the bookmaker acted within the established rules.

Apply to court
You can also go to court as a last resort. This process is quite complicated, intricate, requiring considerable time and financial costs. It makes sense only if you cannot withdraw a fairly large amount, otherwise it is worth considering whether it is worth the effort spent, which is not even the fact that it will give the desired result.

Summing up, we can say that the main thing is to play fair in a legal office and not try to outsmart it. In this case, you are unlikely to have problems. And even if they do, you will have real opportunities to influence them and achieve the truth. If an unpleasant situation has occurred, then you must politely and calmly contact the support service and follow their instructions. If you do not achieve the desired result, then pay attention to our instructions in order to understand in which authorities you are still you can file your complaint.


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