Things to Know About Customer Service Points For Business Correspondents To State Bank Of India


The State Bank of India (SBI) has been a leader in the field of banking, and offers its customers comprehensive services. SBI is one of the largest banks in the country, serving not just individuals and companies, but also farmers, artisans, and other groups that require financial support from banks. Now, it has permitted its business correspondents to set up RBL Bank CSP customer service points.


State Bank of India is one of the largest banks in India. The bank provides banking, life insurance, and general insurance services. Now, it permitted its business correspondents for RBL bank CSP registration. It helps retailer take their business to next level and their customers help with banking. Customers who want to withdraw money will only need the card or PIN, not the debit card or ATM card. They can also deposit cash into their account, pay bills, and get balance inquiry.

How To Register As A Ratnakar Bank Business Correspondent Agent?

A business correspondent of Ratnakar Bank helps customers with a range of banking services, including cash deposits and withdrawals, current account transactions and fixed deposit opening. ROs need to subscribe to the OMTS Service in order to avail of the RBL Money Transfer Service. To sign up for this service, you’ll need to fill out the CSP form, which should be provided by the Bank representative handling your case. Once the form is completed and after it has been approved, it will be active in no more than two business days.

Benefits of Customers

1. You can transfer up to Rs 2,00,000 with KYC if you have a minimum KYC amount of Rs 25,000.

2. All-day banking is offered.

3. Open to serving you seven days a week, including on holidays.

4. NEFT payment transfers can be made to over 170 different banks.

5. Transferring to more than 100 banks using the Interbank Mobile Payment System.

Benefits of Retailer

1. All transactions offer earning potential.

2. Transfer up to Rs 25,000 without KYC and up to Rs 2, 00,000 with KYC.

3. Extended banking hours

4. Service available on all days including on National and Bank Holidays.

5. NEFT Transfer to more than 170 banks.

6. Instant Transfer to more than 100 banks using IMPS (Interbank Mobile Payment System)

The Bottom Line

The above list provides some points which every business correspondent should know about customer service point. These points can help them to a bank CSP apply online, get the best services and gain loyal customers who come back for more.

The author of this article will help with applying RBL Bank CSP. In this article, he discusses the things to know about customer service points. To learn more, visit

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