I am currently attending a conference. From must of the issues agencies are presenting, it often goes back to training. So often we start positions or hire staff, complete orientation and then training disappears. This field is constantly changing. Training should never stop. How do you train your staff to ensure that they are well versed in what’s happening? How often do you provide refreshers? Create training manuals and operational manuals. Training can help everyone from direct care to leadership, work smart er and not harder. Ensuring that your staff complete competencies and have frequent trainings will help improve the quality of your organization. Well trained management will help improve your quality and compliance. Just remember training never stops. Group Home Consulting


I don’t think a lot of providers realize the importance of the direct support staff. These are the people who work countless hours supporting individuals who receive waiver services. These are the staff who know the intricate details, work through individuals’ good and bad days, know what they like to put on for work in the morning and how they like their cereal. These are ironically the SAME staff who don’t always make fair wages and aren’t often respected by management of organizations. I always say that if the direct care stopped working today across all organizations and all of us who are “on call” had to go work with the individuals to get them out of the house in the morning, there would he errors and attitudes. We wouldn’t be as successful ensuring that they have a good morning and get out of the house with all of their necessary belongings, medications, etc… For a lot of us we would be strangers to these individuals but yet we write plans about them and speak on their behalf. I say this to say, Please respect and honor your Direct Care Staff, advocate for higher wages, help them obtain their own occupational code, find ways to show appreciation to your direct care staff. Without them, individuals’ lives will be changed and our success   in helping them live better lives will decrease. We appreciate all of the Direct Care Staff who do their job and take care of the individuals we support across the nation. Group Home Policies and Procedures

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