What causes QuickBooks error 15106 and How to Fix it?

If you are getting QuickBooks error message 15106 on the screen while updating QuickBooks to its latest version, it indicates the user is not logged in as administrator in the workstation. When the QuickBooks desktop error 15106 triggers, the user gets any of these messages: “Error 15106: The update program cannot be opened” or “Error 15106: The update program is damaged.” In this blog, we will discuss QuickBooks update error 15106, its causes and solutions, so read carefully till the end.

If you need any technical assistance to resolve QuickBooks error 15106, then talk to certified QuickBooks professionals by calling us on our customer support number (1.800.579.9430).

What are the causes behind QuickBooks error 15106?

There are numerous reasons behind the error. Take a look at some of them listed below:

  1. The firewall program installed on the computer is stopping the QuickBooks update seeing it as a threat.
  2. The user does not have admin rights.

Now, move on to the solutions given below.

Possible Quick Fixes for QuickBooks error 15106

Following are the two most effective solutions to fix the error:

Solution 1. Stop antivirus program and rename QuickBooks update folder

  1. Open the Task Manager by tapping Ctrl + Shift +Esc key.
  2. Click on the Processes tab and search [ANTIVIRUS].exe.
  3. Choose End Process.
  4. Now, change the name of the QuickBooks update folder:
    • Open File Explorer by pressing the Windows and E keys.
    • Move to C:\Program Files\Intuit\QuickBooks(year)\Components.
    • By right-clicking the downloadXX folder, choose Rename.
    • Add .old at the end of the folder name.
  5. Update QuickBooks again.

If the error continues, move on to the next solution.

Solution 2. Clean installing QuickBooks in safe mode

Follow the steps given below to perform a clean install:

  1. Switch to Selective startup mode:
    • Press the Windows and R keys simultaneously to open the Run window.
    • Within the run window, type ‘msconfig’ and hit Enter.
    • Click on the General tab.
    • Choose Selective startup and Load system services.
    • Go to the Services tab, and mark the Hide all Microsoft Services checkbox.
    • Click Disable all.
    • Now, unmark the Hide all Microsoft services box.
    • Select the Windows Installer checkbox from the list of services.
    • Click OK and then Restart.
  2. Clean install QuickBooks.
  3. Now, switch to Normal mode:
    • Again, open the Run command.
    • Write msconfig and click OK.
    • Click on the General tab and choose Normal startup.
    • Click Restart on the System Configuration window.

Hopefully, the solutions mentioned in the blog help you fix QuickBooks error 15106. If the problem persists after troubleshooting, get in touch with the QuickBooks support team by dialing our helpline number (1.800.579.9430).

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