What causes QuickBooks Error 6000 77and How to Fix it?

Sometimes, when users attempt to open the company file in the QuickBooks desktop application, they get an Intuit QB error message code 6000 77. It is the most common 6000 series error that comes up on the screen with a message, “We’re sorry. QuickBooks encountered a problem.” The QuickBooks rebuild error 6000 77 usually occurs when the company file is damage or corrupted, and the user uses an incorrect path to open the company file. To get detailed information on QuickBooks error message 6000 77, its causes and solutions, read the article till the end.

Are you getting QuickBooks error 6000 77? If yes, then call us on our toll-free number (1.800.579.9430) and get assistance from the certified QuickBooks expert’s team.

What are the factors responsible for QuickBooks error message code 6000 77?

Knowing the causes behind the error helps you to choose the correct solution to fix the error. Take a look at some of the reasons listed below:

  1. The company file is moved to another location.
  2. The QuickBooks company file folder does not have the required administrator rights.
  3. QuickBooks configuration files are damage or corrupted.
  4. Incorrect firewall and security settings.

Now, proceed to the troubleshooting procedure given below.

You may also Read :- QuickBooks error 15102

Best Possible Solutions to Tackle QuickBooks error 6000 77

Perform the troubleshooting steps given below to get rid of the error:

Solution 1. Recreate the damaged company file folder

Follow these steps to recreate the damaged company file folder:

  1. Move to your C: drive.
  2. Create a new folder.
  3. Open the folder containing the company file.
  4. Search for the company file with the .qbw extension.
  5. Right-click the .qbw file and select Copy.
  6. Open the new folder and Paste the file.
  7. Also, set permissions to share company files.
  8. Now, open QuickBooks and open the file from the new location.

If the error continues, move on to the next solution.

Solution 2. Use the UNC path at the place of the mapped drive

  1. Right-click the QuickBooks desktop icon, hold the Ctrl key and choose Run as Administrator.
  2. Long press the Ctrl key until the No Company Open window.
  3. Go to the File menu.
  4. Select Open or Restore Company, then Open a company file, then Next.
  5. Choose Network.
  6. Navigate to the location of your company file.
  7. If you can’t find the company file, you need to set folder permissions.
  8. Choose the company file and click Open.

If the error persists, proceed to the next solution.

Solution 3.  Rename .ND and .TLG configuration files

QuickBooks automatically recreates the company file after renaming without affecting the company file data:

  1. Close the folder where the company file is saved.
  2. Search for the company file with .nd and .tlg extensions.
  3. Right-click on the company files and select the Rename option.
  4. Add .old at the end of the file name and tap Enter.

If you still get the same error, try the next solution.

Solution 4. Use the QuickBooks File Doctor tool

The File Doctor tool will fix the company file and network issues. To run the File Doctor, you need to download and install the QuickBooks Tool Hub on your computer using the steps given below:

  1. Close the QuickBooks desktop application.
  2. Download the latest version of the QuickBooks Tool Hub.
  3. Move to Downloads and open the QuickBooksToolHub.exe file you downloaded.
  4. Follow the on-screen steps to install the application and agree to the terms and conditions.
  5. When the install completes, the QuickBooks Tool Hub icon will appear on the desktop.

Run QuickBooks File Doctor

  1. Double-click on the QuickBooks Tool Hub icon to open it.
  2. Within the tool hub, choose Company File Issues.
  3. Click Run QuickBooks File Doctor.
  4. From the drop-down menu, choose the company file.
  5. Mark the middle Check your File option.
  6. Click Continue and then Next.
  7. Enter the login details.
  8. Let the tool run to scan the file.
  9. When the scan completes, reopen QuickBooks and the company file.

That’s all about QuickBooks error 6000 77. We tried our best to help you fix the issue. If the error doesn’t fix, contact the QuickBooks technical support team by calling us on our customer service number (1.800.579.9430).

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