If you encounter HP Scanner not working issues, you are not alone as many users report this problem. This is one of the common scanner issues that you can easily fix. The question is, why it occurs? The answer to which is the HP scanner not working issue may occur when there is a connection problem. The other possible reasons behind this issue can be the software and services problem with your PC. However, you don’t need to worry as there are various fixes to this error.

How To Fix The HP Scanner Not Working?

Here are the possible solutions that have actually helped users to resolve the HP Scanner not working issue. You can also try the same fixes and see if it solves the problem. Follow the instructions given below carefully.

Check the connection problem

The first thing you can try is to check the connection issue that must hinder the scanning process in HP Printer and Scanner. If you are using a USB scanner, you would want to check the USB cables and USB ports to ensure it is working properly. As you are using a network scanner, make sure your computer has a good internet connection, and the scanner connects to the PC. Additionally, if you are using a VPN on your computer, you must try disconnecting the VPN from your PC and scanning it again.

Fix HP Scanner not working on Mac

If you are facing HP Scanner not working on Mac issues, you probably would want to reset the print system. To do that, you need to follow the below steps:

  • First, click on the Apple menu and then click on the System Preferences. Next, you need to click on Print & Fax, Print & Scan, or Printer & Scanners.
  • Now, you can click anywhere inside the Printers window and then click on Reset printing system. After that, click on the Reset option in the confirmation window.
  • Finally, enter the Administrator username and password and click OK to complete the reset. Try to scan now.

Resolve HP Scanner not working on Windows

If you face HP Scanner not working on Windows 10, you need to check the compatibility with the platform. To do that, you need to open the HP printers –Windows 10 compatible printers’ page in a browser and then expand an HP model series on the same page. That step is for you to check if it includes your printer model. If the printer is not compatible with Windows 10, you will need a new printer or a compatible platform.

Following the above methods or solution, your issue with HP Scanner not working will be resolved completely. Please read the instructions carefully and follow them thoroughly. You will be all set.

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