Workplace Mental Health: How Technology Can Help

Mental health is one of those topics that has received a lot more attention recently, particularly in the workplace. So, exactly what is mental health?

According to the World Health Organization, mental health is the foundation for an individual’s well-being and effective functioning. Occupational health, on the other hand, is the maintenance of the highest level of physical, mental, and social well-being among workers in all occupations. In layman’s terms, good occupational health equals good mental health. Poor mental health can be detrimental to job performance and productivity, resulting in dissatisfaction in the workplace and work environment, and in severe cases, unemployment. As a result, it is critical to recognize and balance mental health in the workplace, and to prioritize it within the company’s or organization’s Occupational Health standards.

Although mental health issues were on the rise (13% increase in the last decade until 2017), very little emphasis was placed on resources to help those suffering from mental health disorders and even controlling said cases, particularly in the workplace. Employees worked long, stressful hours every day, putting a strain on their mental health. That is, until the arrival of COVID-19 in early 2020.

Any progress made in establishing mental health services was halted, leaving many people to fend for themselves, and a new wave of mental health issues swept the world. Why?

There was a greater fear of becoming infected: “Coronaphobia” was added to the list of phobias as people lived in uncertainty and fear, not only of contracting the virus but also of the side effects of this new virus, which was being discovered more and more each day.

Getting used to the new normal involved a loss of daily structure, changes in routine and lifestyle, and isolation. This proved difficult for many people who struggle with change and being alone.

Unemployment: Because of the pandemic, many businesses were closed for months, causing many people to lose their jobs and become financially stressed.

Death of loved ones: witnessing the death of one or more loved ones at the hands of this relentless disease was taxing on many people’s mental health, who may have required outside help in dealing with such losses.

However, the onset of the pandemic had one positive effect. The implementation of online access to Counselors, Psychologists, and Psychiatrists, as well as increased reliance on E-prescribing for electronic access to prescription medication.

People can now get mobile mental health services through media such as apps, websites, and even video conferences. This is now a more convenient way for business owners to provide assistance to many of their employees. It is not only simple, but people may feel more at ease sharing with professionals from the safety and comfort of their homes. No one could have imagined the possibility of on-the-go support or receiving help from home decades ago.

How does Cellma assist with mental health functions in the workplace?

Cellma includes functionality that can be tailored to the needs of both mental health professionals and Occupational Health services.

Cellma’s Referral Management functionality allows employees or patients to be electronically referred to the appropriate attending mental professional, limiting unauthorized knowledge of said referral. The unauthorized use of all notes taken by the attending doctor or counselor is prohibited. Employees can be notified of their appointment date and time via email or text, and they can reschedule or cancel via the same medium.

Cellma also offers video consultations via its Telemedicine module, which allows patients to access sessions with mental health professionals via video calls. This allows for easier access to counseling and therapy sessions while the patient is on the go.

For additional information on how Cellma can assist mental health functionality within the workplace or within a healthcare environment, reach out to us! RioMed BEST HEALTHCARE IT COMPANY

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